At USA Resource Hub, we are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and safeguarded. This Privacy Policy outlines our data practices, your rights as a user, and our compliance with applicable U.S. privacy laws.
Information We Collect
We may collect the following types of information:
Personal Information
- Name, email address, phone number, ZIP code, and other contact details you voluntarily provide.
Usage Data
- Pages visited, time spent on site, referral sources, device type, and browser information.
Financial Preferences
- If you opt into specific tools or services, we may collect data related to your financial goals or challenges, such as loan denial status or housing needs.
Communication Records
- Interactions with our support team, feedback submissions, and resource requests.
How We Use Your Information
We use your information to:
- Connect you with relevant financial assistance programs and services
- Personalize your experience and recommend resources tailored to your needs
- Improve site functionality, content relevance, and user experience
- Respond to inquiries and provide requested support
- Send updates, newsletters, or promotional materials, only with your explicit consent
Data Protection Measures
We implement industry-standard security protocols to protect your data, including:
- SSL encryption for data transmission
- Access controls and authentication procedures
- Routine platform updates and security audits
Third-Party Sharing
We do not sell your personal information. We may share data with trusted partners only under the following conditions:
- You opt into a specific service or referral program
- Sharing is necessary to fulfill a request or provide a service
- Disclosure is required by law or to comply with legal obligations
All third-party partners are required to adhere to strict privacy and data protection standards.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze site traffic and usage patterns
- Store user preferences
- Enhance navigation and content delivery
You may manage cookie settings through your browser or opt out of certain tracking tools.
Your Rights and Choices
Under the California Consumer Privacy Act (CCPA): If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Request access to or deletion of your personal data
- Opt out of the sale or sharing of your personal information
- Designate an authorized agent to act on your behalf
To exercise these rights, contact us at: privacy@usresourcehub.com
Under the Gramm-Leach-Bliley Act (GLBA): If USA Resource Hub provides financial-related services or referrals, we comply with GLBA requirements by:
- Providing clear privacy notices when collecting financial information
- Limiting data sharing to what is necessary for service delivery
- Implementing safeguards to protect sensitive financial data
We do not disclose nonpublic personal financial information to non-affiliated third parties except as permitted by law.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.
Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal requirements. All updates will be posted on this page with a revised effective date.
Contact Information
For questions, concerns, or data requests, please contact:
USA Resource Hub Email: privacy@usresourcehub.com